Privacy policy
Última actualización: 8 de julio de 2026
1. GENERAL ASPECTS
This privacy policy (the “Privacy Policy”) applies to the website hosted under the domain name https://relyqa.com/ (the “Website”), owned by RELY TECHNOLOGIES SL with registered office at Edificio Consorcio Zona Franca, S/N Bloque 01, Esc. C36 area portuaria de Bouzas 36208 Vigo - (Pontevedra) provided with C.I.F. B- B56549090, telephone 942788864 and email address admin@relyqa.com as well as any subdomains or dependent web pages thereof.
In accordance with current legislation on Personal Data Protection, RELY TECHNOLOGIES SL informs the user/s (the “User/s”) of the Website regarding the Privacy Policy that will apply to the processing of personal data provided by Users upon registering on the Website by completing the registration form provided for this purpose therein (the “Contact Form”), as well as in interactions carried out with RELY TECHNOLOGIES SL.
To browse the Website, Users are not required to disclose their personal data. However, in certain cases RELY TECHNOLOGIES SL may require certain data in order to offer the requested services.
Completion of the Registration Form by Users, as well as data provided through any type of interaction with RELY TECHNOLOGIES SL, necessarily and unreservedly implies knowledge and acceptance of this Privacy Policy and the Terms of Use, for which Users must check the box provided for this purpose on the Contact Form. Users are therefore advised to read these legal texts carefully beforehand.
2. PROCESSING OF PERSONAL DATA
2.1. Who is the Data Controller for Personal Data?:
Once Users complete the Contact Form or communicate their personal data by any other means, RELY TECHNOLOGIES SL will be the controller of the personal data provided to us in order to manage the provision of the requested services.
2.2. What Personal Data is processed?:
By completing the Contact Form, Users must provide essential personal data required for managing the service requested through the Website.
Likewise, during interactions with RELY TECHNOLOGIES SL, additional identifying, financial, academic or professional data may be requested in order to manage the execution of the requested services.
Users acknowledge and accept that failure to provide certain personal data will prevent RELY TECHNOLOGIES SL from delivering the services linked to such data.
RELY TECHNOLOGIES SL may also collect information regarding Website usage by Users, as browsing it may yield data on IP address, browser type, access time, and web addresses from which the User accessed, as well as browsing data. Collecting such information enables RELY TECHNOLOGIES SL to tailor content, offerings, and navigation for each User to improve our services and their experience on the Website, identify potential fraudulent uses, and generate statistics on the usage and effectiveness of our Website.
Users must notify RELY TECHNOLOGIES SL of any changes occurring in the data provided, remaining accountable in all cases for the truthfulness and accuracy of data supplied at all times.
Data voluntarily provided by Users when using our services will be processed by RELY TECHNOLOGIES SL solely for the purposes stated in this Privacy Policy.
In accordance with current personal data protection legislation, and in particular the provisions of Regulation (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (“GDPR”), RELY TECHNOLOGIES SL has prepared and will maintain the corresponding record of personal data processing activities.
2.3. For what purposes is Personal Data processed?:
RELY TECHNOLOGIES SL may process personal data provided by Users for the following purposes:
Response to enquiries raised in relation to services provided by RELY TECHNOLOGIES SL.
Contracting Services ss: Data provided by Users may be used to manage the commercial and/or contractual relationship.
User Registration: Data provided will be used to deliver services provided through the Website.
Advertising of own Services: RELY TECHNOLOGIES SL may send commercial communications to Users regarding advertising related to services offered, provided express authorisation exists.
Registration of job applications: Data provided will be processed to manage selection processes for vacancies arising at RELY TECHNOLOGIES SL.
2.4. What is the legal basis for processing personal data?:
The legal basis for processing data for purpose (b) is the performance of the service agreement.
The legal basis for processing data for purposes (a), (c), (d) and (e) is the express consent requested from Users via the mechanism provided for this purpose, without withdrawal of consent in any way conditioning performance of the service agreement.
2.5. How long will Personal Data be retained?:
RELY TECHNOLOGIES SL informs Users that their personal data will be retained for the period strictly necessary to fulfill the processing purposes for which they were provided, provided the User has not revoked consent and, in any case, adhering to the data minimisation principle set out in applicable regulations.
In particular, personal data provided by Users will be retained for a duration determined according to the following criteria: (i) legal retention obligation; (ii) duration of the contractual relationship and handling of any liabilities arising from said relationship; (iii) request for erasure by the data subject where applicable; (iv) one year from receipt of data supplied for job application registrations.
Consequently, when their use is no longer necessary, personal data will be blocked, remaining available solely to competent authorities for the period and legal purposes established under applicable regulations. Upon expiry of this period, they will be erased.
2.6. Who has access to Personal Data?:
Optimal provision of services offered through the Website may require third-party collaborators and/or suppliers of the project associated with the Website to access personal data provided by Users in their capacity as data processors.
Communication of personal data to such third parties will at all times comply with applicable personal data protection legislation, for the sole purpose of managing service delivery and without requiring notification to data subjects of each initial disclosure. Third-party access to personal data will be governed by the corresponding data processing agreement required under applicable regulations.
By accepting this Privacy Policy, the User understands that some of the aforementioned service providers may be located in countries outside the European Economic Area or that do not offer a level of security equivalent to Spanish standards. In such cases, data transfers may only take place if an adequacy decision by the European Commission exists, if appropriate safeguards have been provided, if binding corporate rules have been approved, or with authorisation from the Spanish Supervisory Authority.
In addition to the above, RELY TECHNOLOGIES SL may transfer or disclose personal data to fulfill its obligations to Public Administrations in cases required under legislation in force from time to time and, where applicable, to other bodies such as State Security Forces and Bodies and Judicial authorities.
2.7. What rights do Users have?:
Users may exercise their rights of access, rectification, erasure and objection, as well as restriction of processing and data portability, in compliance with applicable data protection regulations. Given that exercising these rights is strictly personal, the individual concerned must prove their identity. Exercising these rights must be done via written communication signed by the data subject, indicating their address, attaching a copy of their National Identity Document or other identity document, addressed to RELY TECHNOLOGIES SL by email at admin@relyqa.com or by post to Edificio Consorcio Zona Franca, S/N Bloque 01, Esc. C36 area portuaria de Bouzas 36208 Vigo - (Pontevedra).
Likewise, Users may object to receiving commercial or advertising communications from RELY TECHNOLOGIES SL and withdraw their consent without affecting the lawfulness of personal data processing for other purposes.
RELY TECHNOLOGIES SL informs Users that they have the option to lodge a complaint with the Spanish Data Protection Agency should they consider that proper assistance was not received in exercising the rights set out in this section.
2.8. What security measures have been implemented?
RELY TECHNOLOGIES SL is committed to fulfilling its obligation of secrecy regarding personal data and its duty to safeguard them, adopting necessary measures to prevent their alteration, loss, unauthorised processing or access, in accordance with applicable regulations.
RELY TECHNOLOGIES SL has adopted technical and organisational security measures required to guarantee the security of Users' personal data and prevent, as far as possible, their alteration, loss, unauthorised processing or access, taking into account the state of technology, the nature of personal data processed, and risks to which they are exposed.
Committed to privacy, in order to reinforce confidentiality and information integrity within its organisation, RELY TECHNOLOGIES SL continuously maintains supervision, control, and evaluation of its processes to ensure respect for information privacy and security, according to international standards.
3. SENDING PROMOTIONAL COMMUNICATIONS
RELY TECHNOLOGIES SL may send promotional communications related to services offered to Users provided they have explicitly and specifically consented by checking the box provided for this purpose or through any clear statement of express consent.
Users may revoke consent granted for receiving promotional communications at any time by sending an email to admin@relyqa.com stating that they no longer wish to receive such communications. Furthermore, this option will be made available to the User in every promotional communication received via email.
4. COOKIES
As described in our Cookie Policy, RELY TECHNOLOGIES SL uses cookies and similar technologies (for example, web beacons, pixels, ad tags and device identifiers) to recognise the User and/or their device(s) across different services and devices and provide them with a smooth experience when accessing the Website, which in turn allows us to improve it. In general, when browsing the Internet, Users can accept or decline cookies via their browser settings. Users may also block their activation from the start of browsing on the Website so that RELY TECHNOLOGIES SL does not use cookies or similar behavioural tracking technologies.
5. MINORS
Services offered through the Website are not directed at individuals under 18 years of age. Therefore, anyone who does not meet this condition must refrain from providing personal information on the Website. By accepting this Privacy Policy, the User declares and warrants that they are over 18 years old.
6. AMENDMENTS TO THE PRIVACY POLICY
RELY TECHNOLOGIES SL reserves the right to modify this Privacy Policy in accordance with applicable legislation from time to time, of which it will duly inform on the Website; Users are therefore recommended to review it periodically to stay informed about how we protect their information.